How to start a return
1. Email your request to firstname.lastname@example.org with stating the following information:
- Customer Name: (the person who purchased the order)
- Order Number
- Order Date
- Item being Returned
- Reason for Return
2. Return instructions will be replied once receive your request.
3. Ship your item to designated address and give us the documents related to the return following our return instructions. Return shipping is at the customer’s expense.
4. Once the package is received your return will be completed.
Return & Exchange Conditions
1. All return requests must be initiated within 30 days of receiving your package.
2. All items must be returned in their original condition.